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Return Policy

Returns
Customers may return product for in-store credit when the following procedures are followed: Under no circumstances will any product over 30 days old from invoice date be accepted or considered for return. You must include a copy of the original invoice and a note containing your name, address, phone number and a brief explanation for your return. Returns without this information will be delayed. All returns are for credit only. No cash/check refunds given. All returned items must be in new condition. Any installed or used item will not be accepted. You may try for fitment purposes only. All orders are subject to a 20% restocking fee.

Damaged Shipments
Indicate "damaged" when you sign for the materials, keep the shipping carton and hold the products. Notify us by phone for instructions. Any damaged ods or shortages must be reported within 10 days of the date of invoice.

Refused Shipments
A $25.00 charge for processing will be assessed. All future shipments will be made credit card or certified check.

Shortages
RB components must be notified within 3 days after receiving shipment of shortages to the order. Inspect all shipments thoroughly.

Shipping & Handling Charges
Our standard shipping method is UPS Ground within the Continental U.S. Shipping to Alaska, Canada and Foreign Countries is subject to additional charges. Additional shipping methods are also available and are subject to additional fees. Shipping charges will be assessed in the checkout process.

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